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About Attorney’s ARM

Innovation. Expertise. Professionalism. Kindness.

Those are the four keys of any successful business. If you are ready to take your service-based business to the next level, then it’s time to partner with Susan Manns-Bates, visionary and owner of Attorney's ARM.


Leverage Susan Manns-Bates’ Experience

Susan is a passionate, hard-working managing owner. She doesn't just direct her staff members and educate them to do an excellent job for law firms; she actually does the work.

Susan has more than 32 years of experience in accounts receivable management and credit management. When she walks into a law firm, she figures out the best way to create the best revenue stream and client relationships, and she provides the necessary education for the attorneys in back-office services and performing duties that leave the firm with happy clients, happy attorneys, and a positive revenue stream.

When Susan walked into the legal world in 2000 with her experience in corporate credit management, she created a process and procedure that has helped law firms all over the country grow or maintain the goals they have for their revenue stream.

Susan's references will tell you that she is passionate. She always gets the job done. For one firm, she has never missed a 90 percent collection for her billing in the entire 15 years of working with them. Her company is knowledgeable. In addition, her professional and well-trained staff understand the legal world.

Attorney's ARM is unique. There are few companies that do what Susan's company does. There are even fewer with the experience to follow through with achieving your company needs. If you are looking for a professional who truly understands what you do as a law firm, contact Susan for a consultation.

How Attorney's ARM is Different from Other 'Billing and Collection' Services

All service-based businesses can take advantage of outsourced third-party collections to a U.S.-based business. Attorney's ARM is a licensed third-party collector in several states. We offer reasonable contingency fees on third-party accounts. We also offer first-party debt collection. It’s quick and easy, and it can save you time and money.

Attorney's ARM's customer service and client intake services are second to none.
Your clients continue to call a number they associate with you, and those calls are routed to our U.S.-based office. We answer questions, book appointments, and schedule your return calls. Your clients get the attention they need and deserve. You save time and money. It's a win-win.

You can rest assured that your business and your clients are in the best hands possible. To learn more about the services available or to speak with Susan, give Attorney's ARM a call today.