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6 Top Customer Service Skills!

There are many different aspects that make your business successful. Your intake process should be streamlined to make it easier on your employees as well as your clients. The accounts receivable department must successfully collect and apply payments on  accounts. What do these areas have in common? An ability to relate to the people your…
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Accounts Receivable 101!

What is accounts receivable and why is it important to your business? This is a great question that many new small business owners need to understand so that they increase the likelihood of succeeding . In this post, we will go over some basics of accounts receivable and answer your questions. What Does Accounts Receivable…
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Collecting on Delinquent Accounts!

Delinquent accounts are just as important as current accounts. All unpaid debts equate to money your business can’t add to its bottom line! Yes, it can be a bit daunting (and even tricky!), but it is important to put some focus and time on recovering them. Writing them off may seem like an easy way…
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Client Retention – Some Things to Think About!

Retaining clients is a significant building block of any successful company. Getting new clients is always a good thing, but keeping clients will build your business even more. Clients that stay with your business do so because they are happy with your services. They tell other people which, in turn, has the potential to create more business for you without the often expensive client…
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