Every business has a need for third party collections at some point. The need may not be big, but it will exist at some point. The third party collections process means that your business uses an outside collections agency to contact delinquent account holders and attempt to collect on the outstanding balance. The third party…
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Warning! These 5 Customer Care Mistakes Will Destroy Your Business!
While many business owners want to make a difference, there is no business if there are no clients. Your customer care program will make or break your business. Here are 5 customer care mistakes that will destroy your business (and how you can correct them). Mistake #1 – Unresponsive to Concerns of Your Clients One…
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The Stuff about Debt Recovery You Probably Hadn’t Considered – and Really Should!
Let’s talk about debt recovery. More importantly, let’s look past the things that everyone considers part of the debt recovery process and look at the things you probably haven’t considered…and why those things are important. Debt Recovery Starts Before an Account Is Past Due Your debt recovery process should start before an account is past…
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You Will Thank Us: 5 Tips about Medical Collections You Need to Know!
If you’re in the medical industry, you already know that the process of medical collections is a part of life. It’s becoming an even larger part of the business side of a healthcare practice because more and more people are uninsured. Couple that with the fact that Baby Boomers are now reaching retirement age and…
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