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3 Law Firm Productivity Basics You Should Review on a Regular Basis!

3 Law Firm Productivity Basics You Should Review on a Regular Basis!
Productivity has become a bit of a buzz word, but with good reason. The more productive your law firm is, the more money it has the potential to make. The more productive lawyers and support staff are during work hours, the less personal time there is devoted to outstanding projects. There are plenty of articles…
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Best 6 Tips for Choosing a Lawyer Answering Service!

Best 6 Tips for Choosing a Lawyer Answering Service!
Choosing the right lawyer answering service can create more time for you and a better experience for your current clients and your potential clients. At Clients ARM, we have more than 30 years of experience in the legal industry. Here’s a summary of our best tips to help you choose the right lawyer answering service…
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How to Decide When to Use B2B Collections!

How to Decide When to Use B2B Collections!
B2B is short for business to business. So, B2B collections is what occurs when one business must engage in collection practices to collect what is owed to them. If you’re new to business, you may be unsure about when the time is right to employ a B2B collections agency. Here’s how you can make this…
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5 Secrets of Customer Service Training That Most Law Offices Miss!

5 Secrets of Customer Service Training That Most Law Offices Miss!
In order for a law office to thrive, it must have a happy client base. Client happiness is the job of every person that works for or represents your law office. One of the most common management concepts used in the legal industry is total quality management. Because management concepts can take a lot of…
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