3 Ways to Sharpen Your Interpersonal Skills Did you know that your interpersonal skills play a big part in your success when it comes to working with past due clients? It’s true! The Golden Rule applies to every area of business. When you treat people, including past due clients, like they should be, people who…
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How Client Intake and Customer Care Will Change Your Business!
How Client Intake and Customer Care Will Change Your Business You can change your business for the better simply by improving two basic parts of your business: client intake and customer care. Getting your relationship started on the right foot with your customers is one of the best things that you can do to proactively…
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How DIY Bookkeeping May Be Killing Your Business
Being a small business owner means solving problems, large and small. As challenges arise, how you face them can have a huge impact on the future of your business. While the harsh realities of business ownership may amplify the gravity of these problems and the decisions you make (especially when you consider that three out…
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The Nature of Great Customer Service!
The Nature of Great Customer Service In a global economy with an ever-increasing amount of competition, you have to make sure that your law firm stands out. Of course, it’s easy to think that the service you provide to your clients is enough to make sure that they will remain lifelong clients to your firm.…
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