A customer retention strategy is essential for every business regardless of industry. In a nutshell, the purpose of a retention strategy is to encourage clients to remain loyal to your business. Yet, coming up with the right plan to keep clients with your business isn’t necessarily easy. After all, consumers have more choice than ever…
Read more
B2B Collections: 6 Questions You Should Ask Before You Sue Your Former Client!
Providing your services to businesses doesn’t guarantee that you’ll get paid. When you don’t, you’ll need to engage in B2B collections. B2B stands for business to business. Much like consumer collections, you have options if you’re owed money. One of those options is suing in court. However, before you resort to the expenses associated with…
Read more
3 Law Firm Productivity Basics You Should Review on a Regular Basis!
Productivity has become a bit of a buzz word, but with good reason. The more productive your law firm is, the more money it has the potential to make. The more productive lawyers and support staff are during work hours, the less personal time there is devoted to outstanding projects. There are plenty of articles…
Read more
Best 6 Tips for Choosing a Lawyer Answering Service!
Choosing the right lawyer answering service can create more time for you and a better experience for your current clients and your potential clients. At Clients ARM, we have more than 30 years of experience in the legal industry. Here’s a summary of our best tips to help you choose the right lawyer answering service…
Read more